Privacy Policy

Effective Date: 20 May 2025

Welcome to EEGA SERVICES LTD. Your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (eegaservices.co.uk) or use our services.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email, phone number, billing, and shipping addresses

  • Payment Information: Card details or payment data handled securely by third-party processors

  • Account Data: Login credentials and preferences if you create an account

  • Order Information: Purchase history, products ordered, and transaction details

  • Technical Data: IP address, browser, device type, operating system, and site usage behavior (via cookies and analytics tools)

2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders efficiently

  • Offer support and respond to queries

  • Send promotions, updates, or newsletters (you can opt out anytime)

  • Improve our website, services, and user experience

  • Fulfill legal or regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Trusted third parties for payments, shipping, or hosting services

  • Legal Authorities: If required by law or to defend our rights

  • Business Transitions: In the event of a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. These tools help us:

  • Remember your preferences and settings

  • Analyze website traffic and usage

  • Provide tailored content and advertising

You can control cookie settings via your browser at any time.

5. Data Security

We take data protection seriously by:

  • Using SSL encryption for data transmission

  • Restricting access to personal information to authorized staff only

  • Keeping our systems and practices regularly updated

While we strive to secure your data, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you

  • Correct inaccuracies in your personal data

  • Request deletion of your information (where legally permissible)

  • Object to processing for direct marketing

  • Withdraw consent at any time

To exercise any of these rights, contact us at info@eegaservices.co.uk

7. Third-Party Websites

Our site may include links to external websites. Please review their privacy policies as we do not control or take responsibility for their practices.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any revisions will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or how your information is handled, please contact us:

EEGA SERVICES LTD
📧 Email: info@eegaservices.co.uk